Operations And Admin Supervisor

Operations And Admin Supervisor


Key Responsibilities

Effective and efficient management of collections and deliveries
Compile Route Optimization reports as well as SLA reports
Ensure adherence to SOP?s
Monitoring of the collection and delivery performance
Problem identification, analysis and implementation of solutions
Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly applied to all levels of staff in cases of misconduct.
Ensuring all operations staff clock in and out in strict accordance with their set shifts
Monitoring and ensuring the safety and security of staff
Conducting weekly driver meetings
Working closely with management to drive optimal cost saving initiatives
Meeting KPI target and deadlines
Managing of agents
Staff management
Further duties are to be changed and/or added at a later stage to suit the ever changing operation.

Minimum Requirements

Matric (Grade 12) or similar qualification and/or experience
Qualification in Logistics is advantageous
Must have a valid Code 10 Driver?s license and a valid Public Driver?s Permit (PDP)
MS Office applications (Word, Excel, & Outlook)
Advanced Excel
Pwer BI Report and Presentations
Advanced InfoAxys Knowledge advantageous
Must have at least 3 years? experience in Operations


Communication - Written & Verbal
Planning, organising and time management
Problem solving
Supervisory abilities
High attention to detail


Communication (Verbal & Written)
Planning & Organising
Decision making
Problem analysis

Experience Requirements: 
Not requirements
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