Head: Student Administration - Pretoria, Gauteng

Head: Student Administration - Pretoria, Gauteng



The incumbent will be responsible for:

  • Strategic management of divisions;
  • Staff Management;
  • Financial and Budget Management;
  • Student enrolment and administrative processes;
  • Faculty Frontline functions;
  • Stake Holder Management;
  • Meeting Management.


  • Relevant Bachelor degree;
  • At least seven years? proven experience and advanced knowledge of all student administration processes and procedures which include managerial or supervisory experience in academic or student administration;
  • Management of formal meetings;
  • Advanced experience in all aspects and processes of student administration of undergraduate and postgraduate students, from applications to graduation (life cycle of students);
  • Experience in Distance Education student administration;
  • Experience in all aspects and processes of student support services, that include: Bursary and Financial allocations, Student Accounts, General Financial and Budgeting Management, access cards, residence placements and general enquiries;
  • Experience in project management;
  • Experience in the use of a Student Centre (Student Administration System);
  • Proven excellent communication skills in professional English (written and verbal).


  • Strategic planning skills;
  • Good interpersonal skills of working in an environment of diverse cultures and groups;
  • Proof of proactive collaboration and support in team context;
  • Negotiation skills;
  • Good leadership skills;
  • Innovative planning and innovative organisation skills;
  • Conflict management;
  • Problem solving and the ability to listen, understand and give relevant and timely feedback;
  • Decision-making, prioritising and time-management skills in a multi-stakeholder and deadline driven real-time environment;
  • Collaboration with senior management members of the Faculty;
  • Positive disposition, drive, motivation and initiative;
  • Outstanding ability to work under pressure and function independently;
  • Maintaining confidentiality;
  • Emotional maturity;
  • Professional conduct and appearance;
  • Expert experience in the use of a Student Centre (Student Administration System);
  • Knowledge of the policies and regulations of the University;
  • Knowledge of the South African Qualification Association (SAQA);
  • Knowledge of the Universities South Africa (USAF) processes;
  • Expert computer skills in the internal computer programmes (MS Office).


  • Management Training Programme.

PLEASE NOTE: All shortlisted candidates may be required to participate in relevant skills assessments as part of the selection process.

The annual remuneration package will be commensurate with the incumbent?s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.

Applicants are requested to apply online at www.up.ac.za, and follow the link: Careers@UP.

In applying for this post, please attach:

  • A comprehensive CV;
  • Certified copies of qualifications;
  • Names, e-mail addresses and telephone details of three referees whom we have permission to contact.

CLOSING DATE: 20 December 2019.

No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.

ENQUIRIES: Ms M Moropa, Tel: (012) 420 2966 for application-related enquiries, and for enquiries relating to the post content.

Should you not hear from the University of Pretoria by 31 March 2020, please accept that your application has been unsuccessful.

The University of Pretoria is committed to equality, employment equity and diversity.

In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given, but is not limited to candidates from under-represented designated groups.

All candidates who comply with the requirements for appointment are invited to apply. All candidates agree to undergo verification of personal credentials.

The University of Pretoria reserves the right to not fill the advertised positions.

Experience Requirements: 
Not requirements
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