Debt Collector - Durban, KwaZulu-Natal

Debt Collector - Durban, KwaZulu-Natal


? To ensure the timeous collection of the debtors? book in order to optimise cash flow, minimize risk and reduce outstanding debtor?s book to an acceptable level. ? To ensure the company policies and procedures are adhered to in respect of handling debtor accounts. ? To timeously alert the management to potential collection problems. KEY PERFORMANCE AREAS Customer Service: o Engage with Debtors on a professional manner o Follow up on all Debtors enquiries received o Resolving daily Debtors queries and ensuring query resolution register is maintained Administration: Responsible for the following: Daily: Follow-up on debtors related issues and the tracking thereof Month-end : o Preparation and posting of invoicing o Preparation and distribution of debtor?s statements o Debtors reconciliations Other o Maintaining debtors files and supporting documentation o Daily / Weekly / Monthly Reporting to management on outstanding debtors Financial o Ensure debtor collection are in line with the agreed budget process, i.e. timeframes ? Supply input to the annual budget process and highlight monthly fluctuations timeously Adhering to principles & values

  • Working with People
  • Analyzing , Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • 3-5 years working experience in debtor?s collection
  • Resolve customer queries or complaints within reasonable turnaround times.
  • To perform any other reasonable duties as prescribed by management
  • To work overtime if required due to business needs.
  • Strong in collecting outstanding debtors
  • Strong understanding of the debtors function
  • Excellent reconciliation skills for complex accounts
  • Must be able to communicate well internally and with customers
  • Must be highly organized and able to plan
  • Able to communicate verbally and in writing in English
  • Must have strong interpersonal and communication skills and be able to work under pressure
  • Structured and organised approach
  • Self reliant, flexible, energetic, confident
  • Strong resistance to pressure
  • A bookkeeping/accounting qualification will be of advantage
  • Must be Pastel and Excel proficient ? Intermediate.
  • Must possess strong administration skills, high level of inter-personal skills


Private Higher Education


The Jobs Portal - 4 hours ago
Experience Requirements: 
Not requirements
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