Assistant Lodge Manager - KwaZulu-Natal

Assistant Lodge Manager - KwaZulu-Natal


Employer Description

A 5* Game Lodge situated in Northern Kwazulu Natal.

Job Description

Meet and Greet all Guests. Cover all daily and weekly requirements of the Lodge Manager when on leave. Host agents, media and groups. Plan and ensure guest satisfaction. Host evenings as required. Weekly planning ? training, guest requirements and staffing levels. Housekeeping-Room checks. Ensure that minimum standards as per SOPs are adhered to in all departments. Departmental and finance meetings. Training. Stock takes. Complete performance reviews for those staff reporting to you. Ensure the departments you are responsible for have their performance reviews completed on time. Attend Health and Safety meeting each month and ensure your departments have made any necessary adjustments. Ensure any overruns in time sheets in your departments are remedied with under-time. Monitor, manage and control crockery & cutlery. Promote team work between departments.


Single Accommodation. Meals on duty. Uniform.

Skills and Requirements

At least 3 years relevant experience in a 5 star operation. Some form of managerial training. Valid unendorsed SA driver?s license. Professional, courteous, hospitable to guests. Must be able to cope under pressure to meet guests needs. Good Leadership Skills. Honest, have good integrity, proactive and driven person who has career ambitions. Good interpersonal skills


  • Relevant Hospitality Management Qualifications are an advantage. - 3 hours ago
Experience Requirements: 
Not requirements
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